Privacy Policy

We recognise the importance of protecting the privacy of information collected about visitors to our sites, in particular information that is capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through the website, will be handled. By using our website, you agree to the terms of this policy. This Privacy Policy should be reviewed periodically so that you are updated on any changes.

YOUR PERSONAL INFORMATION

Personal information about visitors to our sites is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with services or to respond to requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

HOW WE COLLECT PERSONAL INFORMATION

In the course of providing our services, we collect personal information in a variety of ways. For example, information is collected when you:

  • ask to be placed on one of our mailing lists,

  • apply for a job with us,

  • make an enquiry about our services,

  • visit our website, or

  • become a client or debtor of the company.

We may also collect certain technical data automatically when you use our website, such as your IP address, browser type, and browsing behaviour, through the use of cookies and similar technologies.

Information provided by you

You provide most of the personal information directly to us and for a specific purpose.

HOW WE USE THE INFORMATION WE COLLECT

Personal information that visitors submit to our site is used only for the purpose for which it is submitted, unless otherwise disclosed in this Privacy Policy or at the time of collection. Copies of correspondence sent from the website, which may contain personal information, are stored as archives for record-keeping and back-up purposes only.

We may use your personal information to:

  • respond to your enquiries;

  • provide you with requested services;

  • manage our relationship with you;

  • send you marketing communications where permitted; and

  • comply with legal obligations.

We will not sell or pass on your details to third parties without your consent, unless permitted or required by law.

USE OF THE INFORMATION FOR A SECONDARY PURPOSE

We may sometimes use the personal information we collect for a secondary purpose — that is, for use in a way different from the original reason for collection. We will only do this in the following circumstances:

  • where you have consented,

  • where the secondary purpose is directly related to the primary purpose and you would reasonably expect us to use or disclose the information in such a way, or

  • where we are permitted or required by law, or it is in the interests of public safety to do so.

CORRECTING INFORMATION

You can request that information about you be corrected or deleted. This is part of our commitment to take all reasonable steps to ensure that the information we hold about you is accurate, complete, and up to date. To make such a request, please contact us using the details provided at the end of this policy.

DISCLOSURE

You should be aware that we may use your email address to contact you in the future. We may share your contact details with third-party service providers or advertisers for the purposes of marketing or service delivery, unless you explicitly advise us not to do so. In all cases, we ensure these third parties handle your information in accordance with this Privacy Policy and relevant privacy laws.

SECURITY

We strive to ensure the security, integrity, and privacy of personal information submitted to our site. While no data transmission over the Internet can be guaranteed to be totally secure, we endeavour to take all reasonable steps to protect any personal information you transmit to us. Once received, we make our best efforts to ensure its security within our systems.

Our employees and contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information to the extent permitted by law.

COOKIES AND ANALYTICS

We may use cookies, web beacons, and analytics tools (such as Google Analytics) to collect data about your use of our website. This helps us improve user experience and better understand our audience. You can manage cookie preferences through your browser settings.

LINKS TO OTHER SITES

We provide links to websites outside of our own, including third-party websites. These linked sites are not under our control, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions and privacy statement of those websites.

FURTHER PRIVACY INFORMATION

For more information about privacy issues in Australia and how to protect your privacy, you can visit the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.